Your Privacy 

We respect your privacy and provide you with the right to access and correct your personal information. We do not sell our mailing list or disclose private information to any other person or company. Occasionally, we may contact you to obtain further information or offer other products or services that we believe may interest you. If you prefer not to be contacted, please let us know, and we will ensure your name is withheld.

Purpose of this Policy 

This policy outlines:

• What personal information we collect and how it is collected during the course of our business;
• How we use any personal information received; and,
• How we ensure that this information is treated in accordance with the requirements of the Privacy Act.

Information Collected 

There is no obligation for our customers to provide personal information unless it is necessary to fulfill an order or provide another customer service function. Customer delivery and contact details are stored, and purchase history details may also be collected. This information may be collected at our retail stores, when placing an order with our customer service department, or from our website.

Use of Information Collected 

All information collected by Ava Rose Jewellery remains confidential. We do not disclose personal information to other organizations unless the owner of that information has given their consent. We only use the information for processing orders or internal marketing purposes, which may include:

• Fulfillment of orders.
• Statistical analysis of customer shopping habits, interests, and preferences.
• Analysis of the relevance of our special offers and promotions, and sending information about these promotions and products, including by email, provided the customer’s consent has been given.

Security of Information Collected 

Ava Rose Jewellery takes all reasonable precautions to ensure that any personal information received is kept confidential. For sending information and for delivery of orders placed through our customer service center or via our website, it may be necessary to disclose some personal information to third parties such as delivery contractors.

Consent 

Customers who do not wish to have their personal information used for marketing by Ava Rose Jewellery are welcome to indicate their preference at the time of purchase, in correspondence, at interviews, or at any other point of contact with a representative of our company.

Ava Rose Jewellery Mobile Application

This privacy policy governs your use of the software applications (“Ava Rose Jewellery Mobile”) for mobile devices that was created by (“Ava Rose Jewellery”). The Application is used for shopping purposes, including, but not limited to, browsing product catalog, adding products to cart, and checkout.

Device Permissions 

Camera

The application asks for permission to use your device’s camera for scanning QR codes and barcodes, which will be triggered only when you activate this function.

Location

The application may use GPS technology to determine your location to auto-fill your address during checkout. You can turn off location services in your account settings or device settings if you do not want this feature.

Phone State

This permission is used for the iPay88 plugin to access read-only information about your phone, including phone number, network information, and call status. This information is not disclosed to third parties.

Automatically Collected Information 

The application may automatically collect information such as the type of mobile device you use, your device's unique ID, IP address, mobile operating system, mobile Internet browser type, and how you use the application.

Third-Party Access to Information 

We may share your information with third parties only in ways described in this privacy statement. This includes:

• As required by law, such as to comply with a subpoena or similar legal process;
• When we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, investigate fraud, or respond to a government request;
• With our trusted service providers who work on our behalf, provided they adhere to the rules set forth in this privacy statement;
• If Ava Rose Jewellery is involved in a merger, acquisition, or sale of all or part of its assets, we will notify you of any changes in ownership or uses of your information.

Opt-Out Rights 

You can stop all collection of information by uninstalling the application. You can also request to opt-out by contacting us via email at info@avarosejewellery.co.nz.

Data Retention Policy 

We will retain user-provided data for as long as you use the application and for a reasonable time thereafter. Automatically collected information will be retained for up to 24 months. To request the deletion of your data, contact us at info@avarosejewellery.co.nz.

Children 

We do not knowingly solicit data from or market to children under 13 years old. If a parent or guardian becomes aware that their child has provided us with information without consent, they should contact us, and we will delete the information.

Security 

We take the security of your information seriously and provide physical, electronic, and procedural safeguards to protect the information we process and maintain. However, no security system can prevent all potential breaches.

Changes 

This Privacy Policy may be updated periodically. We will notify you of any changes by posting the new Privacy Policy on this page and informing you via email or text message. Continued use of the application is deemed approval of all changes.

Your Consent 

By using the application, you consent to our processing of your information as outlined in this Privacy Policy.

Contact Us 

If you have any questions about privacy while using the application or about our practices, please contact us at info@avarosejewellery.co.nz.